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Request Timeframe |
Refund/Credit Amount |
≤ 2 Hours |
100% Refund* |
> 2 Hours ≤ 48 Hours |
90% Refund* or 100% Credit** |
> 48 Hours ≤ 5 Days |
0% Refund or 50% Credit** |
* If a credit card was used for purchase, the 3.5% credit card fee will be deducted from the refund amount.
**Credit can be applied towards the same offering at a later date or a different offering.
For complaints or concerns, please email support@CPEFlow.com.